Opal - Service Degradation – Incident details

Service Degradation

Resolved
Major outage
Started 4 days agoLasted about 3 hours

Affected

Cloud

Major outage from 5:58 PM to 8:38 PM

App

Major outage from 5:58 PM to 8:38 PM

API

Major outage from 5:58 PM to 8:38 PM

Slack Integration

Major outage from 5:58 PM to 8:38 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix and are closely monitoring for healthy network traffic.

  • Investigating
    Investigating

    We have now identified gateway timeouts affecting app.opal.dev. We are investigating.

  • Monitoring
    Monitoring

    We have implemented a fix and are monitoring the situation.

  • Investigating
    Investigating

    All Opal services are currently degraded. We are actively investigating the issue and appreciate your patience.