Opal - Slack notifications not sending when access is approved – Incident details

All systems operational

Slack notifications not sending when access is approved

Resolved
Degraded performance
Started 2 months agoLasted about 4 hours

Affected

Slack Integration

Updates
  • Resolved
    Resolved

    Fix has been released. All functionality has been restored.

  • Identified
    Identified

    Root cause has been identified and we are currently working on a fix

  • Update
    Update

    We are continuing to investigate the root cause. Nothing new to report

  • Investigating
    Investigating

    Access requests initiated in Slack will remain in a pending state even after access has been approved. Access is still being propagated, users will need to reference the Opal dashboard to determine state of their requests