Opal - Delays in syncing access changes to Azure Enterprise Apps – Incident details

All systems operational

Delays in syncing access changes to Azure Enterprise Apps

Resolved
Degraded performance
Started about 1 year agoLasted 21 hours 21 minutes

Affected

Cloud

Degraded performance from 7:24 PM to 4:45 PM

App

Degraded performance from 7:24 PM to 4:45 PM

API

Degraded performance from 7:24 PM to 4:45 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue has been resolved. Access changes made directly in Entra (outside of Opal) are now syncing as expected. Thank you for your patience as we worked to resolve this issue.

  • Identified
    UTC
    Identified

    We have identified an issue where access changes made directly in Entra (outside of Opal) to enterprise apps were not syncing as expected. Expirations and propagations within Opal remain unaffected.